ONLINE BOOKING RULES
The first time that you make the registration, is necessary to write all your personal data.
On-line reservation process
From the Home Page, please perform the procedure:
1. Select the key “BOOKING”
2. Select the “BEACH OFFICE” wanted (es: Terrazza Terme, Tropical Beach, Bagno 2, Bagno 3, …)
3. Select the desired umbrella based on availability (updated on real time).
4. Select the key “BUY”
5. Insert E-mail e Password
6. Select “PAY WITH CREDIT CARD”
7. Once you have started the purchasing procedure you have 15 minutes to complete it. After this cut-off period any beach places selected during an unfinished procedure will be made available again. You may book up to maximum four beach places.
8. If the payment isn’t completed within the required time the booking will be cancelled and the reserved beach umbrellas wil be released and soon available on the website.
Bookings
1. To avoid arguments and frustration, prior to making the booking we advise you to pay attention to the period, the name of the beach establishment and the type of service you want.
2. It is not possible to cancel or change the booking one it has been made. Changes can be made directly at the local beach office during the openings hours. Amounts paid shall not be refunded, not even if the booking was not used due to bad weather, high tides, heavy sea, natural disaster, etc.
3. Bookings may be paid for by credit card (Visa, MasterCard, Maestro). Credit card payments are encrypted and absolute protection of the client’s data is guranteed.
4. The customer receives an e-mail with a voucher from which he can download the invoice and it should always be shown to staff upon request.
5. The customer must hold the receive of payment, and show it at the beach guard in any case needed. People without a ticket, found to use beach equipments must pay the total amount of the daily ticket.
6. Once the booking has been paid in full, the customer can go straight to the booked beach lot without passing through the ticket office of the beach office. At any rate, in case of need we advise you to go to the lifeguard to be accompanied to your beach umbrella.
7. With regard to bookings for less than a whole season, the following applies:
– call +39 (0)431-424411
– send an e-mail to spiaggia@sil-lignano.net
Discounts and coupons
No discounts can be given on on-line bookings for people with disabilities or to coupon holders. To obtain the above discounts it is necessary to book directly at the concerned beach office and show the necessary proof or coupon.
Beach place equipments
The beach place is composed of one beach umbrella with 2 sun beds (except the last row of the Bagni 4,5,6 that the Beach Place is composed of one beach umbrella, one sun bed and one deck chair).